Why Choose Sneakerhead.com?

Sneakerhead.com is an California-based, Internet retailer of brand name sneakers, including Nike, Air Jordan, Adidas, Reebok, Puma, K-Swiss, and other popular brand names. We specialize in urban style sneakers and professional athletic shoes. We also carry hard to find limited editions, retro styles, and older editions as well as the newest and best.

With authentic products and a sophisticated customer service system, Sneakerhead.com has earned the best reputation among the online sneaker stores. We are a well managed corporation and the one company you can trust with all your athletic and collectible shoe needs. We’re even a Yahoo 5-star rated merchant and a member of the Better Business Bureau. You never need to browse the whole mall and wait in line at a crowded store to deal with bored or pushy salespeople in order to get the latest and hottest styles. We deliver them right to your door. (Don’t believe us? Check out some of our customer testimonials)

Sneakerhead promises you:

Authentic Products

All of the products on our website are authentic. They are shipped to you in their original shoebox with any accessories you would get by purchasing them at your local shoe store.

 

Sophisticated online ordering system

Ordering from Sneakerhead.com is very easy and smooth, even if you’ve never placed an order on the Internet before. You will receive a confirmation email after you place your order and a shipping confirmation email with FedEx tracking number in about 24-48 hours after we ship your order. You can monitor your order status in our Online Order Tracking System.

 

Gold Medal Customer Service

More questions? U.S. customers can call our toll free hotline at 1-866-339-7463 during normal business hours with questions. International customers and customers in a hurry can try our online chat support. Click a button and type your question into an instant messaging window, you will have your questions answered right away. Prefer to email us? Your email will usually be answered in 1 business day.

 

Free FedEx Ground Shipping

Sneakerhead ships qualified orders of two or more items at no charge with FedEx Ground. For rules and restrictions, please see details on the shipping page. All of our packages are properly packed in a shipping box and insured just in case. A tracking number is available and will be emailed to you so that you know when to expect delivery. Need the shoes sooner? We also offer FedEx express delivery for a reasonable charge. Call to find out more!

 

Online Order Tracking System

With Sneakerhead.com you’ll never be in the dark about the status of your order. Wondering what’s going on with your order? Or try to find out what time your package will be delivered? You can use our Online Order Tracking System 24 hours a day, 7 days a week to see what the current status of your order is.

 

Hassle-free Returns

If you don’t like it, send it back! Not sure about the size? Ask about our "Try It On" program! If, for any reason, you are not completely satisfied with your purchase, you can return it in new, completely unworn condition within 30 days. We will exchange the item or give you a refund by your original method of payment.

 

International Ordering

We love our international customers! Sneakerhead has designed a specific international shopping cart and offers international order service online. All international orders are shipped by FedEx or UPS. Most of our international clients receive their order less than one week. For more information, go to our International Customer Service Center.