Who we are
Based in California, Sneakerhead.com is a leading Internet retailer committed to providing unrivaled customer service, exclusive footwear, and a superior experience. We are passionate about sneakers, and continually strive to carry the best selection available anywhere - including athletic shoes, limited editions, retro classics, and lifestyle models.
With 100% authentic products (including Nike, Air Jordan, Puma, Timberland, Adidas) and a sophisticated customer service system, Sneakerhead.com has one of the best reputations among online sneaker retailers. We're proud to be a Yahoo! 5-star rated merchant and a member of the Better Business Bureau. We always strive to make your online shopping experience the best it can be. Check out some of our customer reviews, and thank you for choosing Sneakerhead.com.
100% Authentic Goods
Shop with confidence. We only sell 100% authentic sneakers. No fakes, variants or b-grades. The items you purchase always include the original box and accessories.
Sophisticated Online Ordering System
Ordering from Sneakerhead.com is very easy, safe and reliable. You will receive a confirmation email after you place your order, and a shipping confirmation email with tracking number after we ship your order. You can also monitor your order status with our Online Order Tracking System.
UPS Ground Shipping
Sneakerhead.com offers FREE SHIPPING & RETURNS via UPS Ground on most items. For rules and restrictions, please see details on the shipping page. All of our packages are properly packed in a shipping box and insured. Need it sooner? We also offer express delivery for a reasonable charge. Call for more info.
Gold Medal Customer Service
More questions? Call to talk with one of our Customer Service Representatives at 1-866-339-7463 during our normal business hours (Monday - Friday: 8am - 5pm PST and Saturday: 8am - 1pm PST). You can also use our online chat support, or contact Sneakerhead.com via email. Your email will usually be answered within 24 hours.
Online Order Tracking System
Use our Online Order Tracking System 24 hours a day, 7 days a week, for the current status of your order.
If, for any reason, you are not completely satisfied with your purchase, you can return it in new condition within 30 days of the delivery date. We will gladly issue an exchange or refund using your original method of payment.
Sneakerhead.com has designed a specific international shopping cart and offers international order service online. All international orders are shipped by UPS or USPS, and most are received within 7 days.