The easiest and fastest way to pay for your purchases at Sneakerhead.com is a credit card. Sneakerhead accepts Visa, Mastercard, and American Express.
When you use a credit card at Sneakerhead.com, you can rest assured that your shopping is safe and reliable. Our fraud prevention policies are very strict, but also very successful. Most of our credit card orders are processed and shipped within 1-2 business days.
Paying with your debit card is also fast and easy and protected by the same standards we use for credit card purchases There are a few differences.however, that debit card customers should be aware of.
As soon as your order is submitted, our system will try to obtain an authorization to later charge your card. An authorization is not a charge. It is a permission to charge your card once your order is processed and a way to freeze/reserve the money to pay for the order. What this means to you is that if you use online or telephone banking, it may appear as if there is a charge on your account, but at this time, no money has been transferred to our company. Unlike some companies, we authorize for the full amount, as opposed to a $1 dollar authorization, in order to ensure that:
As with all of credit card purchases at Sneakerhead.com, the shipping address and billing address must be the same. We cannot ship without the billing address as it appears on your account with the card issuer. If you would like to ship to a different address, we ask that you contact your card issuer to add an alternate address so that we can verify this information. Be aware, though, that subsequent shipping addresses can be more difficult to add to the account.
If you have any special shipping needs or are unable to add an authorized shipping address to your account, please contact Customer Service at 1-866-339-7463 during normal business hours of 8 am – 4 pm Pacific.
While all of our orders are carefully screened for potential fraud debit cards often do not offer the same kind of theft protection as a major credit card.
PayPal is an third-party Internet business that allows anyone with an email address securely send online payments using their credit card or bank account. PayPal lets you send money to anyone with email. PayPal is free for consumers and works with your existing credit card and checking / banking account. Once you have sent a Paypal payment, Sneakerhead.com receives an email alert and the payment is promptly applied to your existing Sneakerhead.com order. To use Paypal, please follow the instructions below:
Your payment will automatically be converted to the currency you choose, and you will be transferred back to our website to complete the order. Please be sure to click the "Send Order" button to complete your order.
*Sneakerhead.com reserves the right to refuse payments from unverified Paypal accounts. You may be requested to use another payment method like Western Union to pay for large orders. Please see Paypal’s Help Center if you have questions on how to add funds to your Paypal account, become a verified Paypal user, or you may contact one of our representatives by email at customer-service@sneakerhead.com
*Please note: Sneakerhead DOES NOT accept money orders.
We recognize that even in this high-tech world that some of our customers may not have a debit or credit card or simply do not feel comfortable using their card on the Internet. Rest assured that the Sneakerhead website is completely secure and your information is kept confidential. For more information about our security and privacy measures, please review our Security & Privacy Statement.
